• Greenhaven
  • West Sacramento

Why should I use the River Bend Patient Portal?

Our Patient Portal is one of the best services we offer our patients, and we would really like to motivate more of our patients to use this program. Here are a few reasons why you should consider using the Patient Portal:

No need to use the phone!

One of our most common patient complaints is that the phone system is often a hassle, due to high call volume (especially during peak hours). In the Patient Portal, you can set appointments, communicate with your providers, and even view your lab results, all without having to pick up the phone.

It’s easy to schedule vaccinations.

With the Patient Portal appointment system, you can easily schedule a vaccination ahead of time. This is especially important when:

  • Flu season is coming up;
  • You need to be vaccinated against whooping cough (especially important when you have a child on the way)
  • You’re trying to get all of your child’s vaccines before the new school year.

It’s secure.

Patient Portal allows you to keep a written record of communication between you and your doctor. Forgotten your doctor’s instructions for a medication? Just pull up your history in the Patient Portal. The best part is that the system is designed to protect your privacy.

You can avoid unnecessary fees.

To discourage no-shows, we charge a no-show fee. The Patient Portal makes it incredibly easy to cancel an appointment, especially when you realize late at night or during the weekend that you cannot make an appointment. It’s easy to forget to call our office by the time our office opens, and you end up being assessed a fee. By using the Patient Portal, you don’t have to wait until you have a chance to call, and risk forgetting to cancel.

Go to Patient Portal

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